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Customer Service

In-Store Pickup

Hilbert’s Honey Co. is now offering in-store “Locker Room” pickup service through the winter. Please order online and choose “In-Store Pickup” at checkout. When you arrive to the facility, please enter through the north-facing door (closest to Hilbert’s sign) and your order will be inside one of the lockers with your name clearly labeled on the outside of the locker. The office will not be open to the public during the winter so please place all orders online. If you have any questions or concerns, please call or text Customer Service at (231) 735-1159.


*In-store pickup currently excludes Sunflower Gift Sets, Pumpkin Gift Sets, Large Winter Gift Sets and all candles. We apologize for the inconvenience.